Dog Pick Up Instructions

Discharge: Your discharge paperwork will be emailed to you when your pet has recovered from surgery. 3:30pm Please form a line at the curb in front of the clinic, while remaining in your vehicles. When you see a team member, roll down your window and let us know which pet(s) you are picking up – we...

Dog Drop Off Instructions

Prior to your pet’s surgery please be sure the following has been completed: Consent form was emailed to you when your appointment was made. If your appointment was rescheduled, a second consent form with the new appointment date was generated. Please follow the instructions for completing and signing this form ONLINE ONLY. You will be unable...

Cat Pick Up Instructions

Discharge: Your discharge paperwork will be emailed to you when your pet has recovered from surgery. 4:45pm Please form a line at the curb in front of the clinic (your passenger side facing the clinic)  while remaining in your vehicles. When you see a team member, roll down your window and let us know which pet(s) you...

Cat Drop Off Instructions

Prior to your pet’s surgery please be sure the following has been completed: Consent form was emailed to you when your appointment was made. If your appointment was rescheduled, a second consent form with the new appointment date was generated. Please follow the instructions for completing and signing this form ONLINE ONLY. You will be unable...

Cancellation Policy

We must have 48 hours notice of cancellation or you will forfeit your deposit. Please call us immediately if you are unable to keep your pet’s surgery appointment: 860-206-7922 Deposits will only be refunded in full, 48 hours notice is provided.

Recordatorio de perro

Lista de verificación antes de la cirugía : ¿Ha firmado su   formulario de consentimiento electrónico y ha marcado servicios adicionales? Si su gato tiene un Certificado de Rabia actual  , ¿nos ha enviado una copia por correo electrónico? ¿Estás seguro de que tu mascota está sana? Razones por las que declinaríamos ¿Está preparado para alimentar a su mascota con una cuarta parte de...

Recordatorio De gato

Para ver la fecha de tu cita por favor vuelve al correo electrónico originalLista de verificación antes de la cirugía : ¿Ha firmado su formulario de consentimiento electrónico y ha marcado servicios adicionales? Si su gato tiene un Certificado de Rabia actual , ¿nos ha enviado una copia por correo electrónico? ¿Ha etiquetado su portador de gato de cara dura * ? (Nombre del gato, su...

Confirmacion

POA SPAY! ¡reabrirá y comenzará a realizar cirugías! Agradecemos su continua paciencia durante este tiempo sin precedentes. Para mantener todo ordenado, nos gustaría mantener todas las formas de comunicación como correo electrónico solo en este momento. Tenga en cuenta que estamos programando citas en el orden en que fueron programadas previamente, proporcionándole la cita más pronto disponible. Para ver...

Declining Patients

We have the right to refuse any pet for any reason prior to entering our clinic or after our pre-surgical exam. Not following our Mandated Client Protocol All Unhealthy Pets will be declined -Please ensure that your pet is healthy (as far as you are aware) Email us prior to your surgery if: Your pet...

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